INTIMINA Reviews

Great customer service. Really friendly and prompt response to my enquiry, providing me research evidence to give me the best answer . Excellent!

I ordered the Lily Cup and the Ziggy Cup. So far I have been happy with the Lily Cup (only used it through one cycle). I had ordered the Ziggy Flex Cup at the same time, but the packaging was open upon arrival so I had to send it back for a replacement. Customer support was FANTASTIC in regards to getting my a replacement issued immediately.

Had a pretty good experience with ordering the package over their site. Product was safely guarded in the box, and I was quite happy to see it that safe! So when I opened the package, it was like a ceremonial thing!

So excited about my Ziggy Cup but the packaging it comes in, oh my god! THE PLANET IS IN CRISIS Intimina, what were you thinking?!??!?! You had to DHL me a box that could hold two large books and then inside I find a giant hard plastic shell just to hold this little lipstick-sized device? You know your customers care about the environment, otherwise you wouldn't plaster it all over your webpage. Please apply environmental consciousness to the packaging too. It made me physically cringe.

Had a lily cup and loop broke in third cycle. Costumer service said it's normal and encouraged to keep using it. Then came the struggle and suffering to remove cup, along with it was scratching and and cutting my tissues down there. How is it "normal" producing product, that breaks so easily and how it is okay to recommend keep using broken product. Then maybe produce products without parts that are "normal" to be broken.
Other than that cup is also leaking quite often.
Not recommend.

This has been the best cup and customer service that I have had. They are so profesional but at the same time they do everything really personal, kind and in with the best intentios. Im in love with INTIMINA <3

Product had late arrival, and I was already getting into the mood for refund, thinking it will never come... I contacted customer service, and they found latest info on my purchase, and shared updated information on the product. Info was correct and I got my package exactly when the CS lady told me

I ordered a cup but did not receive the right size. I was really frustrated because I had been looking forward to this cup. I contacted the client service right away. I did not get through at first but it did not last long either. The problem was fixed and I got my cup in a few days. Unnecessary waste of time but a good reaction.

I bought the ziggy cup and unfortunately it split in the side with just 2 uses, so I contacted their team and they were quick to respond and they had offered to replace my ziggy cup for me. They had good costumer service.

5 stars!! I love my lily cup!! They helped me with high cervix questions and it worked. Lily cup is the right cup, super soft, doesn't hurt putting it in, and it doesn't leak! ❤️